Due to the nature of our product, we are unable to accept any returns on online purchases. We hope you love it or gift it to someone who might enjoy!
Typically, after three failed delivery attempts, the carrier will return the package to us. You will automatically be issued a refund if we receive your package and you will have to place a new order.
If your product is damaged during transit, please contact us at firstname.lastname@example.org and we will send a replacement free of charge.