FAQ – Social Sparkling Wine, LLC

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What is your return policy?

Due to the nature of our product, we are unable to accept any returns on online purchases. We hope you love it or gift it to someone who might enjoy!

Typically, after three failed delivery attempts, the carrier will return the package to us. You will automatically be issued a refund if we receive your package and you will have to place a new order.

If your product is damaged during transit, please contact us at orders@socialsparklingwine.com and we will send a replacement free of charge.

Why don’t you ship to my state?

Due to individual state laws, we are currently only able to ship to the following states: CO, CT, DC, FL, GA, ID, IL, IA, ME, MA, MN, MO, MT, NE, NV, NH, NM, NC, ND, OH, OR, PA, TX, VT, WA, WI, WV, WY. Please check back in the future, as we are in the process of adding more.

How long will my order take to be delivered?

You will receive an Order Confirmation email with an order number, shortly after placing your order. All orders will be processed and shipped within 4-5 business days. Once your order has shipped, you will receive a Shipping Confirmation email with a tracking number. Expected delivery on orders is between 5-7 business days.

Where can i find social sparkling wine in stores?

SOCIAL Sparkling Wine is currently carried in all 50 states! Find your closest retailer here.

why doesn't my local retailer carry the flavor i'm looking for?

SOCIAL's a new brand so not everyone has heard of us.. yet! Please share our information with your local retailers and have them request us from their distributors. The more they hear of us, the more options everyone will have!

Is SOCIAL Sparkling Wine gluten-free?

Yes! All of our wines are gluten-free.

Is social sparkling wine sulfite-free?

Yes! SOCIAL Wines are sulfite free as the alcohol base comes from organic brown rice.

Are you coming out with any new flavors?

We’re always thinking of new flavors! Be sure to join our mailing list to be the first to know of new SOCIAL flavors and products.

What is a sparkling saké wine?

SOCIAL's alcohol base is made from fermented, organic brown rice. The reason we chose brown rice instead of grapes was because it allowed a sulfite-free, low calorie, and flavor neutral alcohol base! Learn more here.

Can you mix SOCIAL with other spirits?

Yes! SOCIAL Sparkling Wine makes a great, healthy mixer. Replace the soda or other sugary beverages in drink recipes with your favorite SOCIAL.

Does SOCIAL Sparkling Wine expire?

SOCIAL Sparkling Wine has a shelf life of 18 months.

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