FAQ – Social Sparkling Wine, LLC

Free Shipping on 2+ Cases of Water or Wine!

FAQ

Check out the map below to see if we ship to you!

What is your return policy?

Due to the nature of our product, we are unable to accept any returns on online purchases. We hope you love it or gift it to someone who might enjoy!

Typically, after three failed delivery attempts, the carrier will return the package to us. You will automatically be issued a refund if we receive your package and you will have to place a new order.

If your product is damaged during transit, please contact us at orders@socialsparklingwine.com and we will send a replacement free of charge.

Why don’t you ship to my state?

Due to individual state laws, we are currently only able to ship wine to the states shown on the map on each collection page. Please check back in the future, as we are in the process of adding more.

How long will my order take to be delivered?

You will receive an Order Confirmation email with an order number, shortly after placing your order. All orders will be processed and shipped within 4-6 business days. Once your order has shipped, you will receive a Shipping Confirmation email with a tracking number. All orders ship will be delivered between 5-7 business days. Please allow 2 weeks for complete order fulfillment. An adult 21+ must be present at the time of delivery to sign for your package - ID Required.

Please follow the instructions on your Shipping Confirmation email to change the shipping address or route to a local store for pickup. If you miss the delivery, please contact the carrier for more information about rescheduling.

Where can i find social sparkling wine in stores?

SOCIAL Sparkling Wine is sold nationwide! Find your closest retailer here.

why doesn't my local retailer carry the flavor i'm looking for?

SOCIAL's is still rolling out so not everyone has heard of us.. yet! Please share our information with your local retailers and have them request us from their distributors. The more they hear of us, the more options everyone will have!

Is SOCIAL Sparkling Wine gluten-free?

Yes! All of our wines are gluten-free.

Is social sparkling wine sulfite-free?

Yes! SOCIAL Wines are sulfite free as the alcohol base comes from organic brown rice.

Are you coming out with any new flavors?

We’re always thinking of new flavors! Be sure to join our mailing list to be the first to know of new SOCIAL flavors and products.

What is a sparkling saké wine?

SOCIAL's alcohol base is made from fermented, organic brown rice. The reason we chose brown rice instead of grapes was because it allowed a sulfite-free, low calorie, and flavor neutral alcohol base! Learn more here.

Can you mix SOCIAL with other spirits?

Yes! SOCIAL Sparkling Wine makes a great, healthy mixer. Replace the soda or other sugary beverages in drink recipes with your favorite SOCIAL.

Does SOCIAL Sparkling Wine expire?

SOCIAL Sparkling Wine has a shelf life of 18 months.

Welcome to social!

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