Shipping is free on ALL online orders!
You will receive an Order Confirmation email with an order number, shortly after placing your order. All orders will be processed and shipped within 2 business days. Once your order has shipped, you will receive a Shipping Confirmation email with a tracking number. All orders ship via Ground speed (between 2-4 days). An adult 21+ must be present at the time of delivery to sign for your package - ID Required.
Please follow the instructions on your Shipping Confirmation email to change the shipping address or route to a local store for pickup. If you miss the delivery, please contact the carrier for more information about rescheduling.
Due to individual state laws, we are currently only able to ship to the following states:
CA, CO, CT, DC, FL, GA, ID, IL, IA, ME, MA, MN, MO, MT, NE, NV, NH, NM, NC, ND, OH, OR, PA, TX, VT, WA, WI, WY.
Please check back in the future, as we are in the process of adding more.
Due to the nature of our product, we are unable to accept any returns on online purchases. We hope you love it or gift it to someone who might enjoy!
Typically, after three failed delivery attempts, the carrier will return the package to us. You will automatically be issued a refund if we receive your package and you will have to place a new order.
If your product is damaged during transit, please contact us at firstname.lastname@example.org and we will send a replacement free of charge.